Understanding Burt'S Bees for Small Business Owners

2.9/5 Rating • 4 active coupons • 10 alternatives

What is Burt's Bees?

Burt's Bees receives mixed reviews, with customers praising the effectiveness of certain products, particularly lip balms and foot cream, while also reporting significant issues with customer service and online ordering. The brand's image as a natural and ethical company is sometimes undermined by complaints about misleading ingredients and poor handling of customer issues.

Who Is Burt's Bees Best For?

Based on customer reviews, Burt's Bees works well for:

Individuals seeking basic lip care — Many reviewers consistently praise the moisturizing qualities of the original beeswax lip balm.
Customers purchasing in-store from authorized retailers — Several reviewers recommend buying from physical stores like Sainsburys to avoid online ordering issues.

Some reviewers mention that Burt's Bees products are overpriced, especially when purchased directly from their website.

Our take: Burt's Bees offers some effective products, particularly their lip balms, but the significant issues with customer service and online ordering make it a risky choice for direct purchases. Small businesses needing reliable supply should explore alternative brands with more consistent service. Individuals seeking Burt's Bees products may be better off purchasing from authorized retailers to avoid potential ordering and support problems.

Small business owners can save with 4 active coupon codes or read our full review analysis before making a decision.